Identity and Access Management provides a framework for managing, integrating and trusting user identities across multiple systems in an automated, modular and regulatory compliant environment. With the increasing adoption of "e-business", today's businesses can no longer support a "silo" approach when providing ICT services to its clients and business partners. System integration and access management holds the key to increased productivity and this has driven the need for systems and services to be available to trusted employees and, increasingly, external system users.

Systems that were previously inaccessible to all business users now becomes available dependent on business rules and policies using IAM integration and user account lifecycle management.


Businesses face growing challenges when providing ICT services, these include:
  • Providing access to an extended set of users
  • Consolidating user accounts across multiple systems
  • Managing passwords for consolidated accounts
  • Providing Zero-day start and stop and full account lifecycle management
  • Governmental and corporate regulatory compliance

 Typical IAM wins include:
  • Reduced user administration overheads
  • Reduction in Password reset requests to call center
  • Automated account provisioning and de-provisioning
  • Automated digital account lifecycle management
  • Improved monitoring, auditing, reporting and compliance
  • System integration flexibility
  • Enhanced levels of security around digital identities
  • Graded authentication methods
  • Improved identity verification and authorisation
  • Automated and workflow driven processes
  • Enterprise single sign-on improves user productivity

Typical IAM services offered
  • User Provisioning and De-provisioning
  • Password Management
  • Identity Information Management
  • Roles and Entitlement Management
  • Enterprise Single Sign-On (eSSO)
  • Web Access Management
  • Governance, Risk, Compliance, Auditing and Reporting